CEO dilemma: if my company has been in the comfort zone for decades how can I make my organization more Customer Centric and innovative?

  CEO dilemma: if my company has been in the comfort zone for decades how can I make my organization more customer centric and innovative?   Customer Centricity is the current buzz word in business and it might seem easy as a concept, however, it can be difficult to reach. Today, customer intimacy and “being … Continue reading CEO dilemma: if my company has been in the comfort zone for decades how can I make my organization more Customer Centric and innovative?